The problem could be as simple as needing proof of purchase. If your sales representative doesn’t honor the Kobalt Guarantee, ask them why. Many Lowes customers report that Lowes did not honor the Kobalt Guarantee for various reasons. This means that if your tool malfunctions, you can bring it back to Lowes for a free replacement, right? Well, it’s not that simple. However, if you do, return the item to the place of purchase for a free replacement. ![]() Have you bought a Kobalt brand tool from Lowes recently and noticed their Hassle-Free Lifetime Guarantee advertised on its packaging? If you haven’t, the guarantee states that “you should never have a problem with your Kobalt tool.
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